Shipping, Delivery and Cancellation Policy
Paulsons’ aims to deliver its promises to its customers and ensures to ship their chosen products in a quick & safe manner.
As we cover long distances to serve you, we want you to make the most of your shopping experience each time at Paulsons.
While choosing for shipping options, the key points for your facilitation are as follows:
- Shipping within India is Free for all orders. So, shop as much as you can, without worrying about the minimum order value.
- Please stay assured as we actualise your trust by partnering with the most reputed & trusted national couriers for delivery.
- Our shipping from the warehouse usually takes maximum 2-3 business days. If it is an order with a special request (for eg a size or color that is not in stock) product or a bulk order, the delivery time may differ and take even longer. In any case, we will keep you informed via email, call or whatsapp.
- In order to maintain contact-less delivery & ensuring yours & our team’s safety we are only accepting payments through our secured payment gateway through all major cards (such as Visa, MasterCard, Maestro, Rupay, Amex, etc), all major UPI & NetBanking.
- We keep you updated with every development via email and SMS, from your order details to the tracking information. If your order is getting delayed due to the above said reasons or any other unforeseen circumstances, you will be duly notified from our side.
- The orders can only be cancelled upto 24 hours of placing the order from our website. Cancellation of orders will not be possible on discounted products or during SALE period. To request the cancellation of the order, please drop us an email at support@paulsonsonline.com or you can reach us at our support number +91 7428211662.
- Processing of refund after cancellation usually takes 5-7 business days.
- In case of any further clarification or discussion, please feel free to connect at support@paulsonsonline.com.
We are here to ensure your satisfaction always.
